Question 1

What is GrantFit, exactly?

Accepted Answer

GrantFit is a writing tool. It adapts text you’ve already written and approved to each funder’s word and character limits. We don’t provide, find or award grants, and we don’t give financial or fundraising advice. You review every answer before you submit it, and GrantFit does not guarantee that any application will be accepted or funded.

Question 2

What do I need to bring?

Accepted Answer

A piece of wording your nonprofit has approved, the funder’s question, and the word or character limit shown in the application.

Question 3

Can I explore it before creating an account?

Accepted Answer

Yes. The Help page has a sample walkthrough and short guides. Create an account and choose a plan when you are ready to save your own writing and fit answers.

Question 4

How do I sign in?

Accepted Answer

Log in with your email and password. If you forget your password, choose Forgot password and we email you a 6-digit code to set a new one.

Question 5

Is there a limit on clients?

Accepted Answer

No. Clients and approved text are unlimited.

Question 6

Do I still review the answer?

Accepted Answer

Yes. Check the facts and wording before submitting. You can edit the answer, and the count updates while you type.

Question 7

Which portals does it count for?

Accepted Answer

Any generic word or character limit, characters without spaces, and ZoomGrants, where each line break counts as two characters.

Question 8

What if my edit goes over the limit?

Accepted Answer

The count shows how far over you are. You can still copy the answer, so you decide what to cut.

Question 9

Are my answers saved?

Accepted Answer

Yes. Copying an answer saves it to that client’s history with its count, so you can find it again.

Question 10

How is my client’s wording handled?

Accepted Answer

Saved wording stays in your account. Text you select for fitting is processed by the AI service described in our Privacy Policy. GrantFit does not use your wording to train AI models.

Question 11

Can I export or delete my data?

Accepted Answer

Yes. Email support@grantfit.app from your account’s address and we will export or delete your account and its content.

Question 12

How does the free trial work?

Accepted Answer

Your first subscription starts with 7 free days. You add a card at checkout, and the plan renews at $39 a month after the trial unless you cancel first. There is one trial per account.

Question 13

How do I manage my plan?

Accepted Answer

Open Account and plan in your workspace, then choose Manage billing to review your subscription and cancellation options.

Question 14

Do you offer refunds?

Accepted Answer

Your first payment comes with a 14-day money-back guarantee, handled by Paddle. After that you can cancel anytime and keep access until the end of the period you paid for. See our Refund Policy for the full details.

Question 15

What happens to my work if I cancel?

Accepted Answer

Your saved wording, answers and deadlines stay in your account. Subscribe again to keep working with them, or ask us to delete them.

Frequently asked questions

Getting started

Writing and counting

Your data

Billing and account

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