Refund Policy

Last updated 2026-10-18.

Who we are

GrantFit is a writing tool operated by Tably LLC. This policy explains how refunds and cancellations work. It sits alongside our Terms of Service.

Free trial

Your first subscription may start with a free trial of 7 days. You are not charged during the trial, and you can cancel before it ends from Manage billing on your Account and plan page. If you cancel during the trial, you are never charged.

14-day money-back guarantee

If you are not happy with GrantFit, you can request a full refund of your first payment within 14 days of that charge. We refund that first payment in full, no questions asked. This guarantee applies once per account and to the first charge after your free trial.

Cancelling after that

You can cancel at any time from Manage billing. Your access continues until the end of the period you have already paid for, and you are not billed again. Outside the 14-day window above, we do not refund or credit partial months or unused time, except where the law requires it.

How refunds are processed

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle issues approved refunds to your original payment method; how quickly it appears depends on your bank or card provider.

How to request a refund

Email support@grantfit.app from your account’s email address and tell us you’d like a refund. We’ll confirm and ask Paddle to process it. You can also raise a refund through the receipt Paddle sent you for the payment.

Contact

Tably LLC, support@grantfit.app.